AUSTRALIAN WEDDING SHOP MISSION:

Create happy customers by combining exceptional customer service with a wide range of quality event, wedding and celebration supplies and services at very competitive prices.

AUSTRALIAN WEDDING SHOP VISION:

To be recognised a market leader in the provision of quality event, wedding and celebration supplies and services in Australia.

PRINCIPLES:

To achieve our mission, we will:

1. Provide exceptional customer service

    We will recognise the importance of our customers by providing exceptional customer service at all times.

2. Continuously source and offer quality event, wedding and celebration products

    We aim to offer new products regularly.  

    We will continue to research and source quality products from local, national and international suppliers.

3. Minimise our overhead expenses

    We will review our processes regularly to minimise our overhead expenses.

     Rather than spending money on advertising, we will aim for word of mouth to be our best advertising.

4. Make use of new technology in our processes

    We recognise the importance of new systems and technology to enable us to serve our customers better.

    We will utilise new systems and technologies to optimise our processes.

5. Establish network and partnerships

   We recognise the importance of establishing local, national and international network and partnerships.

   We will establish network and partnerships with service providers and professionals in the event and wedding industry.

   We will establish network and partnerships with local, national and international suppliers and manufacturers.

6. Participate in charitable causes and fund raising campaigns

   We will offer socially relevant products that supports charitable causes.